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Everything you need to start a successful care agency in the UK
The Care Partnership
Published:
Updated: 11th January 2026
6 Minutes
We have created this handy guide, to help you understand the different options on the market, and then select the best one for your business.
When choosing a business bank account, you’ll generally come across three main types of providers: high street banks, online banks, and electronic money institutions (EMIs):
- High street banks are traditional, well-established providers with physical branches, offering a full range of services, face-to-face support, and often extras like overdrafts or credit facilities, though they can be slower to set up and carry higher fees.
- Online banks, sometimes called challenger banks, operate entirely through digital platforms, making them quick to open, easy to manage, and often more cost-effective, though their services may be more streamlined compared to traditional banks.
- Electronic money issuers, which are not licensed banks but regulated financial institutions, provide business accounts that focus on convenience, speed, and affordability, but they cannot offer certain protections like the Financial Services Compensation Scheme (FSCS) on deposits, and typically don’t provide lending services.
Top Tip: When setting up a business account, one of the quickest routes is to apply through the bank you already use for your personal banking. Because they’ve already verified your identity and have a history of your banking, the onboarding process is often much faster and smoother.
High Street Banks
HSBC – Offers Kinetic (sole traders, app-based) and Small Business/Specialist accounts, with fee-free introductory periods (usually 12 months) and in-branch access, lending, international payments, and overdraft options
NatWest – New businesses get up to 2 years of free banking, plus access to the Entrepreneur Accelerator and accounting tools like FreeAgent
Barclays – Provides startup and established-business accounts, free for around 12 months, with perks like FreshBooks accounting software and business support via Eagle Labs
Lloyds Bank – Free for 12 months, UK support, branch access, overdrafts, and accounting software included
RBS (Royal Bank of Scotland) – Offers 24 months free banking for new customers, FSCS protection, and overdraft facilities
Santander – Options typically involve monthly fees (~£7.50–£12.50) after a free period, with cashback benefits on some plans
The Co-operative Bank – Ethical banking, fewer branches, fee-free for 30 months, with sustainable-focused service
Challenger Banks (Online Banks)
Monzo Business – 97% recommendation rating; app-only interface with budgeting tools and integrations
Starling Business Account – Free, includes real-time notifications, multiple users, invoice tools (via Business Toolkit add-on), and FSCS protection
Tide – Mobile-first, integrates invoicing/bookkeeping, links to accounting software, and allows cash deposits via Post Office/PayPoint
Revolut Business – High customer satisfaction (90–97%), with features like multi-currency, invoicing
Allica Bank – Challenger offering business current & savings accounts, loans, cashback, and a relationship manager; growing fast
Kroo – UK digital bank (licensed since 2022), offers business current accounts via app (no branches)
Atom Bank – App-only, though primarily for consumer services; business offerings are limited
Zempler Bank – Formerly Cashplus, fully licensed; business accounts with tools for invoices, bookkeeping, and accounting integrations
Electronic Money Issuers
These regulated non-bank providers offer digital money services—fast and flexible—but typically lack FSCS deposit protection and lending capabilities.
SumUp Business Account – Free, quick setup, includes POS integration and invoicing tools
ANNA Money – No monthly fee, offers cashback and tax tools; charges for incoming payments and cash deposits
If you require any advice or support, feel free to email our team on helllo@thecarepartnership.co.uk.
Complete the form for a free consultation with our team about starting a care business.
Excellent team to work with.
Advice and support has been second to none. Would highly recommend.
Sarah Jones - Registered Manager
The Care Partnership offers a comprehensive business startup package, providing virtually everything you need to get started in building a successful care organisation.
From a website and branding, to support with registering with the CQC everything is included, and with our client guarantee we will help you to up and running and get your first set of clients!
Our small team are experts in growing home care businesses. We provide outstanding training and support to clients with experts in care compliance and operations, as well as marketing and growth, with all organisations we have helped to start having received a good rating on their first CQC inspection.